HP Customer Service Update

No call from my case manager. Guess my issue wasn’t as “escalated” as promised.

I called tonight. Raveena(?) was incredibly incompetent, not taking my information correctly and making me repeat things over and over. Needless to say, English was not her primary language.

When she finally got it right, of course there was nothing she could do but give me the case manager’s number to call myself. I have no idea if I will get an English speaker when I make that call.

Oh, and when I asked if I could call tonight, she checked and said their working hours were 10AM to 7PM. So another night/day will go by without my laptop.

I have the strangest feeling that this will be an unfixable issue and they’ll have to replace my laptop for a second time.

Of course, my MacBook Pro from work has been crashing anywhere from once to seven times a day.

It’s like our crappy two-party political system. If you don’t want to vote Democrat or Republican, you’re pretty much screwed. And if you don’t want to spend hundreds (or thousands) of dollars on a PC or Apple, you’re also up the creek without a paddle.

Argh. Oy. Meh.

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Thanks, Joker! (And some Random Ramblin’s.)

So my blog has been decidedly dormant due to my dedication to my daughters and my duties as Daddy.

No more! (Well, I’m not going to stop that stuff, but I will try to get back to bloggin’.)

And it’s thanks to several comments from a fellow blogger, Joker from Why Advertising Sucks. It’s amazing what some kind words from an unseen colleague can do…so thanks Joker!

Call the rest of this a mini-Random Ramblin’s…

If you’re not a baseball fan, skip down a few ‘graphs. This is about Roy Halladay, one of baseball’s best pitchers. He’s currently a Toronto Blue Jay, but they’ve pretty much decided to make him available for a trade. And my hometown Phillies are a great match, since they have plenty of good young prospects and the ability to take on his salary (now and in the future).

Reasons the Phillies need Halladay: He makes a good rotation GREAT. Especially in a short playoff series, when it could be Halladay, Hamels and whoever else they put out there. Heck, if Pedro Martinez has anything left in the tank, let him rip.

Heck, legendary baseball man Peter Gammons basically says the Phillies could be a World Series contender for two or three years if they did this. And although they’d be giving up some of their best prospects, that’s what they are right now – prospects. There is NO guarantee that these guys become solid contributors at the major league level – much less superstars.

There is no guarantee that Halladay gets them back to the World Series – but he improves their chances BIG time.

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Well, a case manager from HP was supposed to call me today about my Presario V6000 laptop, which refuses to turn on. Well, the lights come on for half a second, it gives a weak beep, then shuts down. But because this is a replacement unit – that’s right, this one was sent to us when the old 5101 died on us – we need to have a case manager validate our claim so they’ll repair it.

I’d go on a long rant about how sucky HP/Compaq is, but it’s been done.

I may do a pre-emptive call in a few minutes, and will keep you posted.

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So now I’m going off of Imuran completely. One less immunosuppressive drug. Yay! Now we being the countdown to Colonoscopy ’09, scheduled for Friday the 13th (of November). Yay?

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More important than anything else you’ve read here…the girls are doing well, thanks for asking!

Eating and pooping pretty normally.

But sleeping? They’re freakin’ Olympians already. We’re talking like 8, 9, maybe 10 hours overnight.

I think they’re setting us up, this is all a trick. When they’re two, they’ll sleep in half-hour shifts for four hours then demand we stay up with them watching Ni Hao Kailan or Jack’s Big Music Show! (Actually, they’re pretty good shows.)

We think that Alexandra is starting to look like me, and Norah like Shannon. Here’s a recent photo:

My girls

Alexandra & Norah, just chillin'.

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I’m in 4th place in fantasy baseball. This is unheard of, and I have now jinxed myself.

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We’re living in Little Elm, Texas, not far from the intersection of Eldorado Parkway and Route 423/Main Street. The latter is a horrendous road that gets crazy backed up during rush hour. The former is under massive construction that will probably continue until I retire at the ripe old age of 78.

I don’t know if this is deserving of an “oy” or a “meh.” Perhaps a new term should be made available…

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Shannon and I saw The Hangover. 86 out of 100. Laugh-out loud in parts, but man I was hoping for more gutbusting laughs.

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I hate that the scale at Medifast is usually 3 pounds heavier than my scale at home. I woke up all psyched that I was 160.8 on Saturday morning, until I get to the clinic and weigh in at 163.8. They’re both digital scales! How does that work?

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I can’t believe boxing lost Arturo Gatti and Vernon Forrest like two weeks apart. I truly enjoyed watching these warriors fight and grieve for them and their families.

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I hope you’re happy, Joker. You’ve unleashed the beats. A lame bloggin’ beast.