HP Customer Service Update, II

Well, I called the other night – because they didn’t live up to their “within 24-48 hours” promise.

Case Manager Justin went through my file and determined that my laptop – a unit that we received in January 2007
to replace the crappy one from summer 2006 that died – was indeed out of warranty.

In other words, we’re SOL (sh!t out of luck).

So it’s either get it fixed from some dude on Craigslist, go to Worst Buy and wait for Nerd Squad (don’t want to give them any free advertising), or suck it up, donate it, and go buy a new computer.


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